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Q - My current door
has jammed - how do I know if it is repairable? |
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A - Just give us a call and we will come
and have a look and give you a quotation - we offer a complete
service from the most basic repair to replacing the main parts
of the opening mechanism. |
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Q - If you install a new garage door
for me will you take the old one away? |
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A -
YES, if we are installing a new system, we will remove all
the debris including the old door and frame (although we reserve
the right to make a small charge regarding landfill costs) |
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Q - How do I specify
the size of replacement door I need? |
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A - The dimensions quoted as the opening
size of an up and over garage door are always expressed as WIDTH
x HEIGHT and refer to the opening within a suitable timber frame
or within the factory fitted steel frame and NOT to the actual
size of the door. We can quickly establish this if you ask for
a free onsite survey and quotation and recommend the best options
for your situation. |
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Q - How do I find out
the cost of fitting a new double door to my existing opening
and adding an automatic opener? |
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A - The best way to do this is to organise
a free home visit and survey. Once we know the exact dimensions
of your garage and your particular requirements, we can go through
all the possible products and costs. We offer extremely competitive
prices on all our automatic garage doors but the final price
will depend on your specific requirements and the shape and configuration
of your garage door opening. We can then provide a written quotation
and if you decide to go ahead, we can deliver and install on
a day to suit you - all work is guaranteed. |
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Q - Can you reinstall
my existing door opener on my new door? |
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A - YES. but we would need to check the
specification and condition of the opener to ensure compliance
with safety regulations |
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Q - Will my new garage
door require maintenance? |
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A - YES, we recommend that you follow
the maintenance procedures recommended with the installation
instructions that came with your door. We can carry out an annual
maintenance for a very reasonable fee |
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Q - I already have
a working up and over door, can you simply automate it for me? |
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A - YES, we may be able to do this, subject
to survey, although this may not deliver all the benefits of
a complete new integrated system. Call us for a free, no-obligation
survey and quotation. |
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Q - I have some substantial
gates at the entrance to my property - can they be automated? |
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A - Generally most gates can be automated,
but there may be some exceptions. Much will depend on the site
layout, the state of repair of the existing gates, the gate posts
and hinges, and the gate leaf alignment. Why not call us for
a free survey. |
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Q - What happens to
my power gates in the event of a power failure? |
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A - We always provide the owner with
manual release keys and instructions on how to release the automation
system in the event of a power failure. Some systems also come
with battery back up. |
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Q - If you install
power gates, how do visitors get in when the house is empty? |
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A - Basically, they don't - the gates
are there to provide perimeter security. However some systems
provide a facility that calls the mobile number of the owner
when someone is seeking access, and the owner can release the
gates even if they are hundreds of miles away. |
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