Frequently Asked Questions

Here at JB Garage Doors, we’re the go-to garage door specialist throughout Kent and our team works across this vast region. For more specific information about where we work, check out our list of areas we cover. Don’t see your location? Give us a call to see if we operate in your area.

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The length of time between the quotation and your new garage door being fitted entirely depends on the type of garage door you’ve ordered — some manufacturers may have longer lead times than others. However, we will always strive to keep turnaround times to a minimum and, once your new garage door has arrived, we can complete installation in a matter of hours. 

If your garage door is in need of immediate replacement and you require more specific advice about the fastest delivery options, please get in touch today — our team will be more than happy to answer your questions.

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Here at JB Garage Doors, most of our sectional garage doors come automated as standard. Electric sectional garage doors are a sought-after feature as they maximise convenience, enhance security and offer effortless operation. However, all of our electric sectional garage doors can be operated manually if you prefer — it’s simply down to your preference. 

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Yes, absolutely! Following a free site survey, our team will provide a free comprehensive quotation so that you can make an informed decision. This figure is calculated by taking into account the type of garage door you’re after and the size and complexity of the project. As an independent local business, we pride ourselves on transparency and your quote will be fully itemised with no hidden costs. 

If you’re happy with the figure provided, get in touch with our team and we can arrange a date for installation. However, our free quotes come with no obligation, so there is no pressure to proceed if you decide our company is not the right fit for your needs.

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Here at JB Garage Doors, we supply sectional garage doors in a variety of sizes. Before installing your new garage door, we’ll always carry out a free site survey. During this assessment, one of our experienced technicians will thoroughly measure your garage aperture to ensure you receive a flawlessly fitting garage door.

So, whether you have a single, double or even an unusually sized garage, the team at JB Garage Doors will supply a garage door that is tailored to your unique specifications. Get in touch with us to find out more about our made-to-measure sectional garage doors.

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At JB Garage Doors, we can collaborate with both architects and manufacturers to find the perfect garage door for your property. We understand that you’ll likely want to create a cohesive look for your property and match your garage door to your front entrance door and, with a range of woodgrain finishes and RAL colours available, we can usually make this happen. If you have specific requirements for your garage door, get in touch with our team and we can help to source the perfect product for you.

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Here at JB Garage Doors, we take pride in offering a comprehensive range of garage doors in a variety of styles, colours and finishes. With such a diverse selection available, there should always be a product that matches your existing windows. If you have a specific finish in mind and need assistance finding the right garage door to match, contact our team and we’ll do what we can to help.

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Because power gates are there to provide perimeter security, they are designed to prevent visitors from accessing your property when you’re not there. However some systems provide a facility that calls the mobile number of the owner when someone is seeking access, and the owner can release the gates even if they are hundreds of miles away.

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We always provide the owner with manual release keys and instructions on how to release the automation system in the event of a power failure. Some systems also come with battery back up.

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The best way to establish any costs is to organise a free home visit and survey. Once we know the exact dimensions of your garage and your particular requirements, we can then go through all the possible products and costs. We offer extremely competitive prices on all our automatic garage doors but the final price will depend on your specific requirements, along with the shape and configuration of your garage door opening. We can then provide a written quotation. If you decide to go ahead, we can deliver and install on a day that suits you – all work is guaranteed.

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The dimensions quoted as the opening size of an up-and-over garage door are always expressed as WIDTH x HEIGHT and refer to the opening within a suitable timber frame or within the factory fitted steel frame, and NOT to the actual size of the door. We can quickly establish this on your behalf if you ask for a free on-site survey and quotation – from this, we can recommend the best options for your situation.

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Yes! Here at JB Garage Doors, we pride ourselves on our tidy way of working and will remove all debris to leave your space exactly as we found it.

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From the initial consultation through to the final installation, the time it takes to get a new garage door fitted can vary depending on several factors, including the style you’ve chosen and the complexity of your project. At JB Garage Doors, we maintain strong working relationships with a number of leading manufacturers which helps us to keep turnaround times to a minimum.

Once your new garage door has arrived, our highly-experienced team will work quickly and efficiently to complete any installation within a matter of hours. If you need your new garage door fitted within a specific timeframe, contact our team and we will do our best to accommodate your schedule.

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This can vary depending on the style or age of your garage door, but yes, in most cases we can automate your existing garage door. This provides you with all the convenience of an automatic door without the need for an entire replacement. If you get in touch with our team, we can arrange a free home consultation where we will examine your garage door in person and assess its suitability for automation.

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Generally, most gates can be automated but there may be some exceptions. Much will depend on the site layout, the state of repair of the existing gates, the gate posts and hinges, and the gate leaf alignment. Our professionals can conduct a free site survey to assess your individual situation and offer a quotation.

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Yes, our professionals may be able to do this, subject to survey, although this may not deliver all the benefits of a completely new integrated system. Call us for a free, no-obligation survey and quotation for either option.

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Yes, if we are installing a new system then we will remove all the leftover materials and debris including the old door and frame (although we may request a small charge regarding landfill costs, if required).

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Yes! Here at JB Garage Doors, we are a full-service company and can carry out repairs on all garage door styles, including sectional garage doors. We’ve been in operation now for over 50 years and have built up a wealth of expertise and knowledge during this time. This means our team can handle any garage door repair that comes our way, from minor issues to complex problems that render your garage door unusable. In the unlikely event that something goes wrong, we also offer a three-month guarantee on all repair work for your peace of mind.

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Absolutely! Thanks to our strong working relationships with a number of leading manufacturers, we maintain an extensive inventory of garage door spares. So, if you ever encounter a problem with your garage door and need a replacement part, our team is fully capable of supplying and installing the required spares promptly to ensure your door is quickly restored to full working condition.

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Yes, as a full-service company, we can provide repairs and maintenance on garage doors of all styles, including roller garage doors. Our garage door technicians are trained extensively in-house to ensure they are equipped to handle any roller garage door repair, no matter how complex.

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Just give us a call and our fully trained technicians will visit your premises to diagnose the issue and give you a quotation – we offer a complete service from the most basic repair all the way to replacement of key components of the opening mechanism.

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Whilst this is dependent on the style and manufacturer of your garage door, in most cases, we will be able to supply an extra remote for your automatic garage door. Our expert team can also pair your new remote to your garage door to ensure it works correctly and only opens your own garage.

Some automated garage doors can even be integrated into a smart home system, allowing control of your garage door from a smart device and eliminating the need for physical remotes altogether.

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Yes, all garage doors require maintenance to keep them functioning at their best. We advise that you follow the maintenance procedures recommended with the installation instructions that came with your door. The technicians at JB Garage Doors can also carry out an annual maintenance for a very reasonable fee

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In the unlikely event that you experience any issues, we offer a free 12-month guarantee on all new garage door installations. This ensures that we can promptly resolve any concerns so that your garage door is always in good working condition. Additionally, depending on the brand of garage door you choose, the manufacturer may supply their own guarantee.

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